Shipping policy

Shipping Policy & Delivery

At Lindendale Diamonds, each piece is handled with precision and care. We offer secure, fully insured delivery on all orders.

Shipping Locations

We currently ship to Australia, New Zealand, the United States and the United Kingdom.

Delivery availability and timeframes may vary depending on the destination. If you have any questions regarding delivery to your location, please contact us before placing your order.

Processing & Production Times

Made-to-Order & Pre-Order Pieces
Made-to-order and pre-order pieces require approximately 4–6 weeks for production prior to dispatch.

Production timelines are estimates and may vary slightly depending on the design, diamond selection and materials.

Ready to Ship Pieces
Items listed as “Ready to Ship” are dispatched within 2–4 business days of purchase.

Delivery

All orders are sent via secure, fully insured delivery with tracking and signature required upon receipt.

Delivery times after dispatch vary depending on the destination and carrier.

Shipping Costs

We offer complimentary insured delivery to Australia, New Zealand, the United States and the United Kingdom.

Any applicable customs duties, import taxes or local charges imposed by the destination country are the responsibility of the customer.

Tracking

Tracking details will be provided by email once your order has been dispatched.

Lost or Delayed Shipments

In the unlikely event of a lost or significantly delayed shipment, please contact us at:

enquiries.lindendale@outlook.com

We will assist promptly and work with the carrier to resolve the matter.